Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Gliss’n Hair — your go-to glow-up for glossy, fresh, confidence-filled hair moments.
The terms “we,” “us,” and “our” refer to Gliss’n Hair. Gliss’n Hair operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience through our Services. Gliss’n Hair is powered by Shopify, which allows us to provide these Services to you.
These Terms of Service, together with any policies referenced here, describe your rights and responsibilities when you visit, browse, shop, or otherwise use our website and Services.
Please read these Terms carefully. They include important information about your legal rights, including warranty disclaimers, limitations of liability, and other terms that apply when you use our Services.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms or our Privacy Policy, you should not use or access our Services.
SECTION 1 — ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. If you allow any minor dependents to use the Services on devices you own, purchase, or manage, you confirm that you have given your consent for them to do so.
To use the Services, including browsing our online store or purchasing products, you may be asked to provide certain information, such as your email address, billing information, payment details, and shipping information. You represent and warrant that all information you provide is accurate, current, complete, and that you have all necessary rights to provide this information.
You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 — OUR PRODUCTS
We do our best to make Gliss’n look as accurate as possible online, from product descriptions to photos, colors, and packaging. However, product colors, packaging, and appearance may vary slightly depending on your screen, device type, settings, lighting, and display configuration.
We do not guarantee that the appearance, color, or quality of any product purchased will exactly match how it appears on your screen or meet every individual expectation.
All product descriptions, pricing, availability, and product details are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit product quantities offered to any person, geographic region, or jurisdiction on a case-by-case basis.
Our products are intended to be used only as directed. Please review all product instructions, ingredient information, warnings, and usage guidance before use. If you have sensitivities, allergies, or concerns about a specific ingredient or product, please consult a qualified professional before use.
SECTION 3 — ORDERS
When you place an order with Gliss’n Hair, you are making an offer to purchase. Gliss’n Hair reserves the right to accept or decline your order for any reason at our discretion.
Your order is not accepted until Gliss’n Hair confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting it, as we may be unable to accommodate cancellation requests once an order has been accepted.
If we do not accept, make a change to, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at the time the order was placed.
Your purchases are subject to return or exchange only in accordance with our Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 — PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time your order is placed and will be shown in your order confirmation email.
Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, duties, or import charges.
Prices shown in our online store may differ from prices offered in physical stores or through third-party websites or platforms. From time to time, we may offer promotions on the Services that may affect pricing and may be governed by separate terms and conditions. If there is a conflict between promotional terms and these Terms, the promotional terms will apply.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that:
(i) the credit card or payment information you provide is true, correct, and complete;
(ii) you are authorized to use the payment method provided;
(iii) charges incurred by you will be honored by your payment provider; and
(iv) you will pay all charges incurred by you at the posted prices, including shipping, handling, and applicable taxes.
SECTION 5 — SHIPPING AND DELIVERY
We want your Gliss’n to get to you as smoothly as possible, but all delivery times are estimates only and are not guaranteed.
We are not liable for shipping or delivery delays, including delays caused by shipping carriers, customs processing, weather, incorrect addresses, high-volume periods, or events outside of our control.
Once we transfer products to the shipping carrier, title and risk of loss pass to you.
SECTION 6 — INTELLECTUAL PROPERTY
Our Services, including but not limited to our trademarks, brand name, logos, text, graphics, product reviews, images, videos, audio, website layout, design, and overall look and feel, are owned by Gliss’n Hair, its affiliates, or licensors and are protected by U.S. and foreign intellectual property laws.
These Terms allow you to use the Services for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.
Nothing in these Terms grants you any license or right to use the intellectual property of Gliss’n Hair, Shopify, or any third party, except as expressly stated. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted are reserved by Gliss’n Hair.
Gliss’n Hair’s names, logos, product names, service names, designs, and slogans are trademarks of Gliss’n Hair or its affiliates or licensors. You may not use them without prior written permission from Gliss’n Hair.
Shopify’s name, logo, product names, service names, designs, and slogans are trademarks of Shopify. All other names, logos, product names, service names, designs, and slogans appearing on the Services are the property of their respective owners.
SECTION 7 — OPTIONAL TOOLS
We may provide access to customer tools offered by third parties as part of the Services. These tools are provided by third parties that we do not monitor, control, or manage.
You acknowledge and agree that we provide access to these tools “as is” and “as available,” without warranties, representations, conditions, or endorsements of any kind. We are not liable for any issue, loss, or damage arising from or related to your use of optional third-party tools.
Any use of optional tools offered through the site is entirely at your own risk and discretion. You should review and approve the terms provided by the relevant third-party provider before using those tools.
We may also offer new features, tools, or resources through the Services in the future. These new features will also be considered part of the Services and will be subject to these Terms.
SECTION 8 — THIRD-PARTY LINKS
The Services may contain links, materials, or embedded functionality from third-party websites or services. We are not responsible for reviewing, monitoring, or evaluating the content, accuracy, policies, or practices of any third-party website or service.
If you choose to leave our Services and access third-party websites, you do so at your own risk.
We are not liable for any harm, damages, losses, or issues related to your access to third-party websites or your purchase or use of products, services, resources, or content from third parties.
Please review third-party policies carefully before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the applicable third party.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
Gliss’n Hair is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases made through our store are made directly with Gliss’n Hair.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Gliss’n Hair, including any injury, damage, loss, or claim resulting from products or services purchased through our store.
You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Gliss’n Hair.
SECTION 10 — PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here: [LINK]. Certain personal information may also be subject to Shopify’s Privacy Policy, which can be viewed here: [LINK].
By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify may collect and process personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit through the Services may be transmitted to and shared with Shopify and other third parties, including parties located in countries other than where you reside, in order to provide services to you.
Please review our Privacy Policy [LINK] for more details on how we, Shopify, and our partners use your personal information.
SECTION 11 — FEEDBACK
If you submit, upload, post, email, or otherwise provide us with ideas, suggestions, feedback, reviews, proposals, plans, photos, videos, or other content, collectively referred to as “Feedback,” you grant Gliss’n Hair a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, display, and otherwise use such Feedback in any medium for any purpose, including commercial use.
This may include using your Feedback to operate, improve, promote, and enhance the Services and our products.
You represent and warrant that:
(i) you own or have all necessary rights to the Feedback you provide;
(ii) you have disclosed any compensation or incentives received in connection with your Feedback; and
(iii) your Feedback complies with these Terms.
We are not obligated to maintain your Feedback in confidence, pay compensation for your Feedback, or respond to your Feedback.
We may, but are not required to, monitor, edit, or remove Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, abusive, misleading, or otherwise objectionable, or that violates any party’s rights or these Terms.
You agree that your Feedback will not violate the rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You also agree that your Feedback will not contain unlawful, abusive, obscene, or harmful content, viruses, malware, or anything that could affect the operation of the Services.
You may not use a false email address, pretend to be someone else, or mislead us or third parties about the origin of any Feedback. You are solely responsible for the Feedback you provide and its accuracy.
SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on or through the Services may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, availability, or other details.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time, without prior notice, including after you have submitted your order.
SECTION 13 — PROHIBITED USES
You may access and use the Services only for lawful purposes.
You may not access or use the Services, directly or indirectly:
(a) for any unlawful or malicious purpose;
(b) to violate any international, federal, provincial, state, or local law, rule, regulation, or ordinance;
(c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person;
(e) to transmit false or misleading information;
(f) to upload, download, transmit, or reuse any material that does not comply with these Terms;
(g) to transmit or send advertising, promotional material, junk mail, chain letters, spam, or similar solicitations;
(h) to impersonate or attempt to impersonate any person or entity; or
(i) to engage in conduct that restricts or interferes with anyone’s use or enjoyment of the Services or that may harm Gliss’n Hair, Shopify, or users of the Services.
You also agree not to:
(a) upload or transmit viruses, malware, or malicious code;
(b) reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services;
(c) collect or track the personal information of others;
(d) spam, phish, pharm, pretext, or otherwise misuse the Services;
(e) use robots, spiders, scraping tools, data gathering tools, extraction tools, automated devices, AI tools, agentic AI systems, or automated or manual processes to access the Services; or
(f) interfere with, bypass, or circumvent security features, authorization features, robot exclusion headers, or other measures used to restrict access to the Services.
We reserve the right to suspend, disable, or terminate your account or access to the Services at any time, without notice, if we determine that you have violated any part of these Terms.
SECTION 14 — AGENTS
14.1 This section applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with the Services. “Agent” means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using a person’s device, without direct supervision.
14.2 No Agent may access, use, or interact with the Services unless it identifies itself and operates in strict accordance with the requirements of Section 14.4. No Agent may access, use, or interact with the Services if we have requested that the Agent stop accessing, using, or interacting with any Service.
14.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, or interacts with the Services.
14.4 Agents must:
(i) identify in all HTTP/HTTPS requests that the request is from an Agent and disclose the name of the Agent by including the following in the request’s user agent string: “Agent/[agent name]”;
(ii) not conceal or disguise that access, use, or interaction is coming from an Agent, including by mimicking human behavior or completing or bypassing CAPTCHAs or other measures intended to distinguish computers from humans;
(iii) respond truthfully to any question or prompt seeking to determine whether the interaction is coming from a human or computer; and
(iv) not circumvent or avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.
SECTION 15 — TERMINATION
We may terminate this agreement or your access to the Services, or any part of the Services, in our sole discretion at any time without notice. You will remain responsible for all amounts due up to and including the date of termination.
The following sections will continue to apply after termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
SECTION 16 — DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available for general information purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is at your own risk.
Except as expressly stated by Gliss’n Hair, the Services and all products offered through the Services are provided “as is” and “as available” for your use, without any representation, warranty, or condition of any kind, either express or implied.
This includes, without limitation, implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
We do not guarantee, represent, or warrant that your use of the Services will be uninterrupted, timely, secure, or error-free.
Some jurisdictions limit or do not allow the disclaimer of implied or other warranties, so some of the above disclaimers may not apply to you.
SECTION 17 — LIMITATION OF LIABILITY
To the fullest extent permitted by law, Gliss’n Hair, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, and those of Shopify and its affiliates, shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.
This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort, negligence, strict liability, or otherwise, arising from your use of the Services or any products purchased through the Services.
This also applies to any claim related in any way to your use of the Services or any product, including any errors or omissions in content or any loss or damage of any kind incurred as a result of using the Services or any content or product made available through the Services, even if advised of the possibility of such damages.
SECTION 18 — INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Gliss’n Hair, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys’ fees, payable to any third party due to or arising out of:
(1) your breach of these Terms of Service or the documents incorporated by reference;
(2) your violation of any law or the rights of a third party; or
(3) your access to and use of the Services.
We will notify you of any indemnifiable claim. However, a failure to promptly notify you will not relieve you of your obligations unless you are materially prejudiced.
We may control the defense and settlement of such claim at your expense, including the choice of counsel, but we will not settle any claim requiring non-monetary obligations from you without your consent, which may not be unreasonably withheld.
You agree to cooperate in the defense of indemnified claims, including by providing relevant documents.
SECTION 19 — SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will still be enforceable to the fullest extent permitted by applicable law. The unenforceable portion will be deemed severed from these Terms, and such determination will not affect the validity or enforceability of any remaining provisions.
SECTION 20 — WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision.
These Terms of Service, together with any policies or operating rules posted by us on this site or relating to the Services, constitute the entire agreement and understanding between you and us and govern your use of the Services.
These Terms supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including any prior versions of the Terms.
Any ambiguities in the interpretation of these Terms will not be construed against the drafting party.
SECTION 21 — ASSIGNMENT
You may not delegate, transfer, or assign this agreement or any of your rights or obligations under these Terms without our prior written consent. Any attempted assignment without consent will be null and void.
We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.
SECTION 22 — GOVERNING LAW
These Terms of Service and any separate agreements through which we provide Services shall be governed by and construed in accordance with the laws applicable in the jurisdiction where Gliss’n Hair is headquartered.
You and Gliss’n Hair consent to venue and personal jurisdiction in the federal and state or territorial courts located in that jurisdiction.
SECTION 23 — HEADINGS
The headings used in this agreement are included for convenience only and do not limit or otherwise affect these Terms.
SECTION 24 — CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website.
It is your responsibility to check our website periodically for changes. We will notify you of material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice.
Your continued use of or access to the Services after any changes are posted constitutes acceptance of those changes.
SECTION 25 — CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at:
Gliss’n Hair
Info@glissnhair.com
1200 Clinton St suite 233 Nashville, TN 37228
6302037959